Vision

The CEX in the City vision is to create a community of leaders that are willing to share their experiences regarding customer experience management and willing to mutually support each other on this exciting journey.

We aim to provide excellent content that triggers you intellectually by delivering great performers on the subject, to inspire our audience and their followers, and to activate the local customer experience professional industry.

Customer experience strategy applies to B2B just like B2C, and it touches every function in your company. If you are interested in the following topics, you will love CEX in the City!