Vision

Vision

The CEX in the City vision is to create a community of leaders that are willing to share their experiences regarding customer experience management and willing to mutually support each other on this exciting journey.

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Participants

Participants

CEX in the City is an exclusive experience for leaders who have decision making roles regarding customer experience strategy and design in their organisation.

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Partners

Partners

Our partners have contributed directly to the event through careful selection of participants to be invited, identifying great speakers and sharing in the costs to host the event.

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89% of companies surveyed plan to compete primarily on the basis of customer experience by 2016.

Forbes

CEX Performers

Amazing Local and International Presenters

Mike Wittenstein

Mike Wittenstein

Posted by CEX Events on Jul 14, 2015

At the intersection of customer experience and technology, break-away brands are selling more product, delivering more value, and eliminating business friction. By knowing sooner what their customers want most, they can deliver it seamlessly and at lower cost. Mike...

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Greaeme Newell

Greaeme Newell

Posted by CEX Events on Sep 18, 2014

There are some companies that customers just adore. Fans describe these brand superstars more like a friend than a product. In this example packed presentation, emotional marketing researcher Graeme Newell shows you how to build an intense customer experience that...

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Els Dhaeze

Els Dhaeze

Posted by CEX Events on Sep 18, 2014

Building on her experience with multiple international brands, Els will lead participants in discussions to answer the questions of measuring customer expectations, enabling employees to improve customer experiences and ways to use employees to improve customer...

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CEX in the City

The Local Customer Experience Leadership Events

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